What is ToyotaCare and Toyota Roadside Assistance?
Regular maintenance is the easiest way to insure the safety and long-term durability of your Toyota. With ToyotaCare, Toyota trained and certified technicians will perform all necessary scheduled maintenance. Toyota Care is a no cost maintenance plan that comes with the lease or purchase of every new Toyota car, truck or SUV for 2-years or 25,000 miles (whichever comes first). This includes oil changes, tire rotations, fluid level adjustments, multi-point vehicle inspections and peace-of-mind....all on us. ToyotaCare delivers on all of the following services, when required according to the Maintenance guide, at no coast to you.
With
ToyotaCare, you'll receive 2 years or 25,000 miles (whichever comes
first) of no cost scheduled maintenance, plus 24-hour roadside
assistance on your new Toyota. Any maintenance your vehicle needs,
you'll have Toyota trained technicians to help you every step of the
way.
ToyotaCare features 24-hour Toyota Roadside Assistance
for those days when you need a tire changed or a door unlocked. The
service also covers flat tire changes, jump starts, fluid delivery and
towing. Just call 1-800-444-4195 and a representative will help get you
moving again.
Not only does ToyotaCare cover the
first five normal factory recommended maintenance services,
it also allows you to take your vehicle to the professionals who know
it best. We ensure you will get Toyota
trained technicians, state-of-the-art equipment and the Genuine Toyota
Parts your vehicle needs.
ToyotaCare Tampa | Toyota Care Overview
If you live in Tampa, Brandon, Tampa Bay, Lakeland or anywhere in south Florida and are looking for the perfect Toyota dealership to take your car, schedule your appointment at Courtesy Toyota. Our factory trained technicians will be happy to perform all of the maintenance included in the ToyotaCare program.
What Does the Toyota Care No Cost Maintenance Plan Include?
The ToyotaCare plan covers the 5K, 10K, 15K, 20K and 25K normal factory
recommended maintenances, a maximum of five (5) services, for 2
years/25,000 miles from the day you purchased your vehicle (also known
as the vehicle's date of first use), whichever occurs first. It also
includes 24-hour roadside assistance for two (2) years from the date of
first use.
What does the Toyota Roadside Assistance plan include?
The 24-hour Toyota Roadside Assistance
covers battery jump start, tire service, fuel delivery, lockout
protection, towing and winching.
| Toyota-trained technicians will help you fulfill maintenance obligations and help improve your Toyota overall value, while keeping a complete history of maintenance visits.
| ToyotaCare features 24-hr. roadside assistance[3] for those days when you need a tire changed, or to have a door unlocked.
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I know my No Cost Maintenance Benefits included Toyota Roadside Assistance, but I can't remember the phone number?
The roadside assistance number
for eligible customers is 1-800-444-4195.
Must I always return to Courtesy Toyota to take advantage of this coverage?
No. We understand that our customers travel far from Tampa, Tampa Bay, Lake Inland Tampa, Brandon, etc. to experience the level of service you receive at Courtesy Toyota. ToyotaCare no cost maintenance is available at any participating Toyota dealership in the
continental United States and Alaska. All maintenance must be performed
by a participating Toyota dealership.
Does Toyota Care provide an oil and filter change every time my vehicle's maintenance light comes on?
Yes, if your vehicle's
maintenance schedule calls for this service every 5000 miles. However,
if, for example, your vehicle uses synthetic oil and an oil change is
required every 10,000 miles, then the oil and filter change will not be
provided during the 5000-mile interval.
How do I determine if my vehicle uses conventional or synthetic oil?
Refer to
your vehicle's Scheduled Maintenance Guide (in the Owners Manuals
section) for oil type and factory-recommended maintenance schedules. For
a quick reference, customers can also refer to the vehicle
identification card included in the Welcome Kit for oil
type.
What if I need to take a trip before my maintenance light comes on? Will ToyotaCare cover my maintenance service if I bring my vehicle in before I reach the next 5000-mile mark?
Yes, but
additional no cost services will not be provided until the vehicle
has reached its next regularly scheduled maintenance
interval.
What if, during the no cost maintenance inspection, the dealership notes recommended services? Will these be covered under the ToyotaCare plan?
All Toyota and Scion vehicles come
with a 3-year/36,000-mile factory warranty. However, additional
recommended services that are not included in the normal
factory-recommended maintenance schedule are the responsibility of the
customer.
If I have a Toyota that uses synthetic oil, why do I need to come in for service at 5000 miles when no oil change is required?
Your vehicle's
Scheduled Maintenance Guide recommends other services that should be
performed on your vehicle such as a tire rotation. A tire rotation at
every scheduled maintenance maximizes tire life and provides an
opportunity for an experienced technician to visually look for abnormal
tire wear that could indicate alignment or balance concerns. This also
allows the tire pressure to be checked since many tires are below
recommended pressure when checked at 5000 miles. Waiting until 10,000
miles to adjust tire pressure also accelerates tire wear. Please ensure
you follow all recommended factory maintenance to optimize your
vehicle's performance.
Will I receive a ToyotaCare Welcome Kit that explains all of the benefits?
Yes, you will receive a Welcome Kit
that covers all the details of the plan within approximately 30-45 days
after the purchase date of the vehicle.
If I
misplace or lose my ToyotaCare Welcome Kit or vehicle identification
card, how can I get another one?
You can
call the Toyota Customer Experience Center (CEC) at 1-800-331-4331 for a
replacement.
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Questions About ToyotaCare?
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Service Department Hours
- Monday 7:00 AM - 7:00 PM
- Tuesday 7:00 AM - 7:00 PM
- Wednesday 7:00 AM - 7:00 PM
- Thursday 7:00 AM - 7:00 PM
- Friday 7:00 AM - 7:00 PM
- Saturday 7:00 AM - 7:00 PM
- Sunday Closed
Service Dept. Hours
- Monday 7:00 AM - 7:00 PM
- Tuesday 7:00 AM - 7:00 PM
- Wednesday 7:00 AM - 7:00 PM
- Thursday 7:00 AM - 7:00 PM
- Friday 7:00 AM - 7:00 PM
- Saturday 7:00 AM - 7:00 PM
- Sunday Closed
